We had previously communicated to you that the gym will re-open on Wednesday the 9th of September. Although we are not in a position to open this Wednesday as anticipated, I am pleased to confirm that our City Tatts Gym will re-open next Monday 14th of September, albeit it will be a little different from when we closed.
Over the past two weeks we have received valuable feedback from Members, NSW Health and staff, noting a number of operational improvements we should consider before re-opening the gym. I would like you to know that some Members have even suggested the full shutdown of the gym until the COVID threat has past.
To say that arriving at a decision was not an easy task, is definitely an understatement. We have considered and reflected on all feedback received. We have risk assessed various options, including the possible full closure of the gym and ultimately, we have decided to re-open the gym with restrictions recommended by NSW Health, our Members and, even family Members and friends of gym Members who wrote to us with suggestions.
I am totally aware that some of the restrictions noted below will not be welcomed by all Members. I can anticipate that some Members may even think we have taken much away from them, but it is important that we remember that the adjustments we must now make are only implemented with the safety of our Members in mind and are a direct result of this virus changing the way we live and how we do things.
As of Monday the 14th of September, our Gym will operate for the remainder of the year with the following restrictions;
Knowing that some Members will be disappointed with the restrictions, in particular the removal of group exercise classes, we have managed to arrange for any interested “Existing City Tatts’ Gym Member” to visit the World Gym at Castlereagh Street (www.worldgym.com/castlereagh ) and experience that gym’s offering for a week trial at no charge.
From there, any City Tatts Member wanting to change gyms and train at the World Gym instead will be able to do so at the same rate payable at City Tatts for the remainder of their membership year. Any further renewals will be managed directly with the World Gym at Castlereagh Street. This offer is for a limited time only and expires at the end of September 2020.
Members wanting to take this opportunity are encouraged to write to me via email at email@example.com I will immediately arrange for a trial pass to be activated for you and if you are wanting to take advantage of the offer, we can initiate the transfer immediately.
I reiterate that we do not like having to introduce these measures, but they are in a direct response to the COVID threat facing us all and are done with the safety of all Members in mind. Like you, we are hoping that the restrictions can be lifted in the not too far distant future.
Thank you for your continuing cooperation.
GYM MEMBERSHIP CHARGES
As mentioned in an earlier email, gym membership charges have been suspended from August 26th and for the whole of September. They will recommence again on the following dates:
Chief Executive Officer